Robert Shepherd is an expert in aviation catering, inflight retail and airport File&B. He has in excess of 35 years’ working experience foremost all areas of aviation solutions – from mergers and acquisitions to marketing, small business growth and new item innovation.
This calendar calendar calendar year, we're psyched to announce two major updates that replicate the rapidly development and assortment Along with the vacation vacation resort and hospitality industry in Saudi Arabia.
This award seeks to recognise food items-related initiatives that increase the traveller encounter throughout the airport. We wish to listen to about hospitality initiatives – sent by means of physical and/or electronic touchpoints – that designed The client smile, don't forget their airport journey and that boosted traveller fulfillment amounts for that airport/concessionaire.
Now in its fifth yr, This system acknowledges experts advancing the industry through the entire marketing of DEI
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Impact and Efficiency: Assess the effect and success in the initiative in obtaining its supposed targets. Take into consideration measurable results, such as amplified consumer fulfillment amounts, favourable responses, or enhanced earnings generation.
Instrumental in encouraging strategy the very first-at any time FAB awards in 2011, he has long been an Lively supporter at any time since. In 2019 he retired, and gained a FAB award himself for his remarkable career contribution to airport F&B. Considering the fact that then he has acted as a judge on the awards, and he retains a close curiosity in travel retail.
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Each individual subcommittee click here administers their respective courses; they endorse and choose new subcommittee associates and judges.
Due to his astute vision and Management, 5 Gentlemen in Saudi Arabia At the moment outperforms just about every on the list of manufacturer’s world wide counterparts in profits and income.
Integration of Regional Substances: Consider the extent to which the retailers include regional components into their menus and dishes. Evaluate the usage of regionally sourced deliver, conventional spices and culinary tactics that emphasize the region’s flavours.
Provider and Effectiveness: Evaluate the extent of provider and efficiency furnished by the shop staff. Contemplate variables such as friendliness, knowledge of the menu, pace of services and a focus to element.
In my part at Marie Claire, I’m captivated with championing the people these days and organizations at the forefront of sustainable innovation and have overseen our have yearly sustainability awards for that prior 4 yrs, so I’m Looking forward to studying By the use of all of the entries and aiding Spotlight the good designs main the best way through which.”
A panel of esteemed hospitality and tourism professionals in promotion, digital marketing, media, and community relations served as judges for this calendar year’s awards. Perspective the complete listing of Gold Award winners here.